Refund & Cancellation Policy

1 Overview

The Episcopal Church Diocese of India Council (ECDIC) handles various types of financial transactions through www.ecdic.org, ranging from voluntary religious contributions to administrative processing fees. Due to the diverse nature of these transactions, our refund and cancellation policies are categorized specifically below.

2 Tithes, Offerings, and General Donations

3 Administrative and Application Fees

Fees paid for specific administrative services (e.g., Ordination Applications, Church Affiliation Renewals, Marriage Licenses) cover background verification, server storage, and ministerial processing costs.

Eligibility for Refund:

• Duplicate Payments: If a technical error causes your account to be charged twice for a single application, the duplicate amount will be refunded 100%.
• Pre-Processing Cancellation: If you withdraw your application before our administrative department begins the background check, you may be eligible for a partial refund (minus standard gateway processing fees of 2% to 5%).

Non-Refundable Scenarios:

• If the application has been processed, approved, or the Certificate/ID Card has been generated.
• If the application is rejected by the council due to the submission of fraudulent, invalid, or forged documents.
• If an Affiliation or Ordination is terminated or suspended post-approval due to disciplinary actions.

4 Event and Program Registrations

For theological programs, seminars, or paid ecclesiastical events organized by ECDIC:

• Cancellations made 7 days or more prior to the event date are eligible for a 50% refund.
• Cancellations made less than 7 days prior to the event are entirely non-refundable.

5 How to Request a Refund

If you believe your transaction falls under the eligible criteria (e.g., a duplicate payment), you must initiate a request within 7 days of the transaction date.

6 Refund Processing Timeline

Once a valid refund request is approved by the finance department, the refund will be initiated back to the original method of payment (Credit Card, UPI, or Bank Account). Please allow 7 to 14 business days for the funds to reflect in your account, depending on your bank's processing times.